The purpose of these terms and conditions is to define the conditions of the Site's use, put together by SPECIAL BEER, the owner of all rights relating to the Site’s usage and developments, as well as the conditions of use of all products and services offered on the Site. These Conditions are applicable to anybody who visits, explores or indexes the Site, or who uses it in any other manner, for personal or professional purposes, thus comprising all Users, excluding Merchants.
We are committed to mutual respect of these conditions.
Do not hesitate to make us aware of any problem, offensive content and/or infraction of the terms and conditions.
2. LEGAL INFORMATION
Name : SPECIAL BEER
Legal Form : limited liability company (S.P.R.L)
Company registered office: boulevard de l’Ourthe 10, 4032 Chênée
This website is hosted by Nexen Services SAS 12 rue Moulin des bruyères 92400 Courbevoie 2
Legal representative : Noé Leboutte
Publication director : Noé Leboutte
Contact : firstname.lastname@example.org
Products are offered for sale as long as stocks last. For the products which are not in stock in our warehouses, our offers are subject to availability from our suppliers. If the ordered product is unavailable, the client is informed within the shortest period of time through his customer account, accessible through the Site and/or by email.
Any order placed on the Site and delivered within the European Union is subject to the application of the Belgian taxes and duties.
Hence, the buyer who wants to be delivered in a country withinthe European Union [/a European Union Member State] mandates SPECIAL BEER to be responsible for goods removal and shipment for his own account with the carrier of his choice.
A private individual cannot simultaneously order more than 110 liters of beer. Professionals who benefit from an appropriate status (e.g. "registered trader") are not affected by this limitation.
The prices of the Products available on the Site are quoted in EURO all taxes included, shipping fees non-included. Shipping cost is calculated on the total amount of the order and is applicable during the validity period mentioned on SPECIAL BEER’s commercial offers. SPECIAL BEER reserves the right to change its prices at any time but the product will be invoiced on the basis of the rates in effect at the time the order is recorded.
5. ACCEPTANCE OF TERMS
The client acknowledges having taken full and prior knowledge of the General Terms and Conditions before purchasing his order and expressly declares accepting them without any reserve. The present general conditions exclusively govern the contractual relations between SPECIAL BEER and his customer, both parts accepting them without reserve.
These General Terms shall prevail over any other terms concerning similar or identical sales transactions contained in any other document, unless previously agreed otherwise in writing between the parties.
The systems of automatic booking are considered as valid proof concerning the nature, content and date of orders. BEERLOVERS-SHOP will confirm to itsthe clients the acceptation of his or hertheir orders by sending them a confirmation message to the e-mail address specified during the registration and as well as by communicating a relevantthe order reference number. The sale will only be concluded upon transmission of the said Sales Order confirmation.
SPECIAL BEER reserves the right to refuse or cancel any order, notably in case of insolvency of the Customer, default of payment of the relevant order, previous delivery, or any existing litigation relating to a previous order, delivery or paiementpayment.
The client only is exclusively responsible for any information that he or she provides when making the Sales Order. Special Beer shall in no way be held responsible for any typing errors made by the client as whichnotably concerns, notably, the recipients shipping address and/or the invoicing address etc., thereby causing delivery delays or total hindrance to ship the Product(s).
In case of change of address, the buyer is requested to notify it to the client service of SPECIAL BEER.
SPECIAL BEER can under no circumstances be held responsible for any informatic problems, changing unwittingly the price of one or several articles and/or the order.
SPECIAL BEER Said company reserves the right to cancel any order if whosethe amount was wouldnot be in accordance with the normal prices normally (XXmeaning usually) fixed determinedfor the products and/or the shipping fees.
7. PROOF OF THE TRANSACTION
The electronic files, preserved and which are saved, in reasonable security conditions, in SPECIAL BEER’sin the data processing systems,of SPECIAL BEER will be considered as evidence of communications, orders and payments between both parties. The archiving of our orders, forms and invoices, is done on reliable and long lasting supports being able to be produced as in order to provide a true proof.
8. Transport et responsabilité / Claims and returns
By signing the delivery receipt, the customer accepts the goods delivered in the state and, therefore, no claim for damages suffered during transportation will be accepted. Always check your package when it is delivered.It is the client’s responsibility to proceed to all necessary verificationsand to make any reserves at the package’s delivery on the delivery receipt. It is therefore your responsibility to check the package’s content at the time of the delivery and to make reserves, as the case may be, by mail with pictures.
You have 48 hours after as fromthe goods receipt of goods to file any claim with SPECIAL BEER in case of loss or damages of the said goods.
In case of breakage, the customer is required to send providepictures, either by e-mail (asking for a read notification), or by post mail(SPECIAL BEER, Quai Mativa, 23 4020 Liège BELGIQUE) within 48 hours upon receipt of the merchandisegoods.
In case of a missing product, the customer must send to SPECIAL BEER the [affidavit ou declaration of honour] available on our thewebsiteSite.
In accordance with the Belgian law of 6 April 2010 pertaining to market practices and consumer protection, the Customer has a period of 14-calendar-day delays, from the day after the date of the order's delivery, to notify the Merchant that s/he wishes to cancel the purchase and to return the entireorder as the case may be. If the purchase contains personalised Products, the Customer does not have this same right, whether s/he is a consumer or a professional. (a adapter)
This right of return will only be accepted for products which have not been opened and are in their original packaging, complete, in good condition and accompanied by a copy of the invoice. SPECIAL BEER reserves the right to refuse or not refund iItems returned incomplete, damaged or soiled by the Customer are not includedor by the return transport. Once the article is we received by SPECIAL BEERthe article and that it meets SPECIAL BEER’sour stated terms and conditions, SPECIAL BEERwe will promptly refund the cost of the article.
In case of return to sender, the customer will have to pay for the return costs.
The return should be sent to :
10, Boulevard de l’Ourthe
The buyer must notify his decision to give up a purchase via an e-mail to email@example.com
10. LOSS OR THEFT OF THE PACKAGE
In case of loss or theft of the package due to a problem with the carrier chosen by the client, it is mandatory to report it to SPECIAL BEER within a reasonable time.
To report a lost or stolen package, the client must attach via bye-mail (asking for a read notification) or in paper formby mail (SPECIAL BEER, Quai Mativa, 23 4020 Liège Belgique) an affidavit declaration of honourof non-receipt of the package. An investigation will then be opened by SPECIAL BEER with the carrier. SPECIAL BEER will make available to the client all information relating to the investigation. The minimum period is 3 weeks to elucidate the loss or theft of a package.
If the loss is real, after results of the investigation with the carrier, SPECIAL BEER proceeds either to a second delivery or to a refund by cheque, subject to compensation from the carrier.
11. PERSONAL AND PRIVATE INFORMATION.
Right of access and rectification
To answer meetyour needsquestions and provide an optimal distance service, we record and save some information about you such as your first and name,family name and your address. If you have given us your express consent during the creation of your account on BEERLOVERS-SHOP.COM or on any (XXXX)other website arising out of it, we youcould be notified, throughtthrough SPECIAL BEER, about special offers and news regarding other companies or organiszations, or you could be informed by e-mail, phone or post mailof SPECIAL BEER offers.
If you would nodo not wish any longer like to receive this kind of information, you just need to send writean e-mail to our client service, indicating your first name, and surname and address or by tochanging changeyour personal informaitoninformationion the page « My Account »
All banking information you provide during an online purchase are neither stored nor visible on the Internet. No one can intercept the information you send. The transaction procedures on the Site BIERE-SPECIALE.BE will operate with highly secure payment services provider: the company Hipay (www.hipay.com) with registered office in Brussels. As an expert in payment security, Hipay ensures that sensitive data is transmitted and stored in accordance with thehighest standards of security and quality.BEERLOVERS-SHOP.COM therefore does not possess your banking information: only information that reaches SPECIAL BEER is "yes, happened payment you can prepare the order" or "no, payment has not been done properly (error in the input or lack of funds.)" The encryption SSL (Secure socket Slayer), onto which operates Hipay, ensures high security of your transactions. SSL is the most widely used encryption protocol in the world (over 80% of commercial sites). It is fully compatible with all browsers. Therefore, your bank details (card type, expiration date, credit card number and name of the card holder) are transmitted securely to our Hypay bank so that payment takes place in an environment totally secured, by-passing the servers of SPECIAL BEER’s shop.
The customer can view his invoices through his order history on his customer account.
13. Responsabilité et loi applicable
SPECIAL BEER reminds that alcohol misuse is dangerous for the health and that SPECIAL BEER is not responsible for the consequences of alcohol consumption.
SPECIAL BEER is not responsible for any drawback or damage caused by the use of the Internet, such as an external intrusion in the system, the presence of computer viruses or any fact of absolute necessity (force majeure), according to the jurisprudence.
The products are conformed to the current Belgian legislation and standards applicable in Belgium.
Photographs, texts, graphics, information and characteristic reproduced and illustrating the products are not contractual.
Accordingly, SPECIAL BEER shall not be held liable in the event of a mistake or an omission in one of these photographs, texts, graphics, information or characteristic of the products or in case of changes to the products characteristics by the providers.
SPECIAL BEER is not responsible for the non-completion of a contract if the goods are out of stock or unavailable, in case of absolute necessity (force majeure), of perturbation or total or partial strike of the postal services, means of transport and/or communications, of fire or flooding.
SPECIAL BEER incur no liability for any indirect damage because of the present ones, business interruption, loss of profit, loss of chance, damage or expense that might arise from the purchasing of the products.
Hyperlinks may refer to other websites than BEERLOVERS-SHOP.COM.
SPECIAL BEER declines any responsibility for the content of these external sites if they were contravening laws and regulations in effect.
The present Terms and Conditions of Sale are subject to Belgian law. This applies for both substantive rules of and formal rules.
In case of a dispute or a complaint, the customer will first and foremost address the company SPECIAL BEER to obtain an amicable settlement.
If negotiations fail, the following provisions are applicable: Contract entered into by a Belgian consumer from Belgium (X) The present contract is subject to the Belgian legislation. Any dispute arising in connection with the execution or interpretation of the present contract will be brought before the jurisdiction of the defendant's domicile or the place delivery.
Contract concluded by a consumer ordering from another country of the European Union (X) The present contract is subject to the Belgian legislation. Any dispute arising in connection with the execution or interpretation of the present contract will be brought before the competent jurisdictions in accordance with the directives and regulations of the European Union (including the Brussels Convention of 27 September 1968, as amended).
14. PROTECTION OF MINOR
In accordance with the Convention of 12 May 2005 on driving and advertising beverages containing alcohol which prohibits the alcohol distribution to minors under 18 years old, the Customer shall have the legal age required to the date of the order by ticking the appropriate box when placing an order.
SPECIAL BEER points out that alcohol abuse is dangerous for health and recommends to consume it with moderation
15. Tracking Order
After ordering, you will be able to check your order status on our Site.
Our customer service is at your disposal should you have any queries about the status of your order.
All the items contained on the Site, namely texts, photographs, comments, creations, illustrations and images published on any of the SPECIAL BEER websites are the exclusive property SPECIAL BEER. They are protected as such by copyright.
As a result, any of their reproduction, download, copy, use or even partial use for commercial purposes anywhere in the world is strictly forbidden and constitutes a counterfeit, except by express prior agreement of SPECIAL BEER. This authorisation may be withdrawn at any time. Any person wishing to place on his website a simple link or a hypertext link directed to SPECIAL BEER website must first request a written authorisation from SPECIAL BEER. This authorisation may be withdrawn at any time.
SPECIAL BEER declines all responsibility for the content of external sites that may be reached from hypertext links from its own Site, as it has no control over their contents.